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Read moreReturn Policy
Thank you for shopping on wozoshop.com.
- All orders can be returned or exchanged within 30 days of the delivery date.
- All returned/exchanged items must be returned unwound, undamaged, and unwashed, and all original labels are included in the original packaging.
- Please contact us for the return / exchange form before you start the return process.
Step 1: Please contact our customer service representative at support@wozoshop.com to request an exchange/return form.
Step 2: Please follow the instructions on the exchange/return form to pack and ship back the return package.
Step 3:
a) Refund shall be issued once we receive and confirm the return package. If your original payment method is a credit card, it will take longer may take 1 to 2 weeks to process the bank's refund.
b) The new package will be shipped out once we receive and confirm the return package.
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Contact us
Any questions or doubts, please feel free to email us at support@wozoshop.com.